Privacy Policy

Privacy Policy

WEAL (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency, discretion, and care.

This Privacy Policy explains how your information is collected, used, and protected when you visit weal.world, make a purchase, or participate in our 1:1 programs and services.

1. Information We Collect

When you interact with the website or services, we may collect:

Personal Information

Name
Email address
Phone number
Physical Address (If provided)

Coaching & Consultation Information

Information you choose to share during 1:1 sessions, including lifestyle, nutrition, and health-related details
Notes or observations used to support your coaching experience

Order Information

Products purchased
Transaction details

Technical Information

IP address
Browser type
Device information
Website interaction data (via cookies, pixels, and analytics tools)

2. How Your Information Is Used

Your information is used to:

Process and deliver purchases
Provide access to digital products
Communicate regarding your order or inquiry
Deliver personalized 1:1 coaching services
Improve website experience and functionality
Provide relevant updates (only if you opt in)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality of Health & Coaching Information

Any personal or health-related information shared during consultations, assessments, or 1:1 coaching sessions is treated as strictly confidential.

This information is:

Used solely to support your personalized coaching experience
Never shared, sold, or disclosed to third parties
Stored securely and handled with discretion

WEAL operates as a wellness and educational service and does not act as a medical provider.

4. Payments & Third-Party Services

Payments are processed securely through third-party providers such as:

Stripe
Shopify Payments
Tabby (where applicable)

These providers handle payment data in accordance with their own privacy and security policies.

WEAL does not store, access, or have visibility over your full payment details (such as card numbers).

Your information is used solely to process transactions and provide access to your purchase, and is never sold or shared for external marketing purposes.

5. Digital Product Delivery & Coaching Materials

When purchasing digital products or participating in 1:1 programs, your email and contact details may be used to:

Send order confirmations
Deliver download links
Provide access to purchased content
Share personalized protocols, recommendations, and supporting materials
Communicate updates related to your program or coaching experience

All materials shared as part of 1:1 coaching are provided directly to you and are not shared with third parties.

6. Cookies, Analytics & Meta (Facebook/Instagram)

We use cookies, tracking tools, and technologies such as the Meta Pixel to:

Understand website usage and performance
Improve user experience
Deliver relevant advertising and content

This may include data sharing with platforms such as Meta (Facebook and Instagram) for advertising and analytics purposes.

You can manage or disable cookies through your browser settings.

7. Data Protection & Compliance

WEAL takes reasonable and appropriate measures to protect your personal information in line with applicable data protection laws in the United Arab Emirates, as well as internationally where relevant, including the United States, Europe, and other regions we operate in.

Your data is: